SHIPPING & RETURNS
Are you not satisfied with your new purchase?
You have the right to sent the goods back within 14 days without giving any reason (right of withdrawal). Within this period you can see the product and evaluate.
Return and money back
Once we have received and accepted the items, we will transfer the money within 14 days. The shipping of your order will be refunded by Animaal Amsterdam but the shipping costs of returning the goods are for the customer.
Returns can be sent to:
1093 EE Amsterdam
We can only refund the full purchase price if you stick to the following notes:
- Product must be undamaged.
- The item must be packed in the undamaged original packaging (where reasonably possible)
Please return the items carefully. If the return shipment is damaged or has been used beyond what is necessary to review the items, we may reduce the returning money.
For further questions you can always contact us at firstname.lastname@example.org.